Bentley Williams Consulting - What our clients say

The sweetest of all sound is praise. Xenophon

You did an excellent job delivering the programme - very dynamic and focused. Everyone participated actively, even the usually quiet ones were drawn out of their shells. I believe all left the programme with their pride and passion rekindled. I trust this will translate into better performance and a happier workforce.
	Wiliam Koh Divisional Vice President, Cabin Crew Operations Singapore Airlines
Ben delievers what he promises. Ben is engaging. Not many training consultants are, but with Ben, he connects with people and engages them at a level where learning becomes fun, interactive and effective. I'm never disappointed and neither are the participants!
	Lynette Lesslar Assistant Director of Human Resources Ritz Carlton, Millenia Singapore
Ben is an excellent facilitator, energetic and dynamic in his delivery. More importantly, he is able bring learning to a practical level. Not only do our staff have fun learning with him, they also acquire some life skills that they can use in both professional and personal capacity.
	Cheryn Wong Learning & Organisation Development UOB Group
I must say you exceeded my expectations. You do WOW! your customer at each encounter - you practice what you teach... I'm impressed and I must keep learning from you, especially your knack of putting feedback across ever so nicely and positively, and making people feel great. Thanks again for the partnership and coaching.
	Bella Chin Vice President, Group Quality and Service Excellence OCBC Group
Just want to thank you for something which I think I owe you I received the Customer Service Excellence Award (External Customers) and I felt that it was your course that motivated me to do my very best! Thanks, Ben!
	Irene Seah, Ascendas Pte Ltd
“ Bentley is an energetic and engaging speaker, he is able to relate to audiences in varied age groups and his anecdotes are relevant at both a business and personal level. His uniqueness is not only is his delivery but also in his preparation in understanding your business which he then translates to Customer Service lessons. We all benefited from him. Thank you, Ben!”
	Simone Gow VP Customer Care SingTel
From all the feedback I have received, your session has been a resounding success. One of our most important moves was to identify you and to invite you to speak to us. Man, you are a real hit with the participants. Thank you for a great job well done!
	Paul Beh President, Reed Exhibitions Asia Pacific
The team's commitment and professionalism left even our most seasoned managers impressed. They are a team that I would definitely recommend. We all came away from the session with a renewed sense of purpose and energy.
	Nik Ho Deputy General Manager Group Human Resources Keppel Corporation Limited
The team got off to a fine start on the Customer Partner Experience initiative, all thanks to your inspiring programme that ended on a high point with the establishment of the team's Service Mission.
	Daniel Wong Director, Supply Chain Microsoft
Bentley Williams Consulting has displayed a high level of ownership, commitment and focus on not just delivering the programme but also in the application of the new knowledge by the participants after the training sessions.
	Jennifer Pok General Manager Singapore Indoor Stadium & Sistic.com Pte Ltd
I received the Customer Service Excellence Award from Ascendas this year and I felt that it was your course that motivated me to do it!
	Connie Chai Assis tant Director, HR Agri-Food and Veterinary Authority of Singapore
Bentley Williams Consulting is about passion, professionalism and commitment. Bentley is one you can trust to deliver solutions that are innovative, practical and effective.
	Bernard Harrison Bernard Harrison and Friends
Personally, I find the retreat useful and successful. It allowed us to express how we feel about each other's working style - the way we manage work and people. It also allowed us to know each other better and find out where our strengths and areas for development are. As a whole, it was a fruitful and informative retreat, and of course a fun, enjoyable and well-facilitated one.
	Goh Wang Chye Data Centre Facilities Solutions Reuters
The Presentation Skills workshop is one of the best that I have ever attended so far. I have gained A LOT from your workshop, not only presentation skills but also good attitudes. In fact, I have been quite motivated and, thus, took a step forward to deliver a workshop to a group of people at work. This workshop is to provide more understanding of the market that I am working for, in order for them to sell more! I am excited about this opportunity and very much looking forward to putting all the skills I learned into use. This will be fun! Anyway, I'm really looking forward to the next workshop with Bentley Williams (oh, yes ... we are asking for more!)
	Donnaya Nimsittikul APL Co. Pte Ltd. (Thailand)
Our heartfelt thanks for the great value you brought to the conference and to each and everyone of us. I sent out a questionnaire and received the utmost positive response from everyone. They want to see you again for the third year in a row next year and this is great news.
	Helena Phua Circulation Director Asia Pacific International Herald Tribune
Many of the staff members are still talking with enthusiasm about the fun they had and the lessons learnt. I also sense a new spirit forming of a team that is willing to set aside any differences they many have had in the past to work towards a common goals.
	Kishore Mahbubani Dean Lee Kuan Yew School of Public Policy